Privacy Policy

FlipSignal collects the following types of information:

• Account Information: Email address, name, and profile information you provide during registration
• Uploaded Item Photos: Photos you upload for AI analysis and value estimation
• Scan Results: Product identification, pricing data, and comp information generated from your scans
• Listing Drafts: Titles, descriptions, and other listing content you create
• Marketplace Connection Status: Connection status and sync data for linked marketplace accounts (e.g., eBay)
• App Usage Data: How you interact with the app, features used, and session information
• Diagnostics: Device type, operating system, app version, crash reports, and performance data

We use the information we collect to:

• Provide scan results, value estimates, and product identification
• Generate listing-ready copy and recommendations
• Track your sessions, items, and profit analytics
• Sync with connected marketplaces
• Provide customer support and respond to inquiries
• Prevent fraud and maintain security
• Improve our app, algorithms, and services

FlipSignal may share data with the following types of third-party services:

• Infrastructure & Database: Supabase for database, storage, and authentication
• AI/Pricing Providers: Third-party AI services to power product identification, pricing estimates, and listing copy generation
• Marketplaces: eBay and other platforms you connect for listing sync and sales tracking
• App Stores: Google Play and Apple App Store for app distribution and in-app purchases
• Payment Providers: For subscription and payment processing
• Analytics: To understand app usage, performance, and improve the user experience

We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

To request deletion of your personal data, please contact us at support@getflipsignal.com. We will process your request within 30 days where legally required. Some billing records may be retained if required for legal, tax, fraud-prevention, or payment-processing reasons.

For more information, see our Data Deletion page.

We do not sell your personal information. Your data is used solely to provide and improve FlipSignal services. We do not share your personal information with third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and access controls.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy, please contact us at support@getflipsignal.com