Contact Support
We're here to help. Reach out and we'll respond as soon as we can.
Email Support
Best for detailed questions and issues
Typical response time: 24-48 hours
Before Contacting Support
To help us assist you faster, please try these steps first:
- Search our Help Center for answers to common questions
- Check our Troubleshooting guides for common fixes
- Review the FAQ for quick answers
- Make sure your app is updated to the latest version
What to Include in Your Email
Help us help you faster by including:
- • Your registered email address
- • Device type and operating system (iPhone 15, Android 14, etc.)
- • App version number
- • Clear description of the issue
- • Steps to reproduce (if applicable)
- • Any error messages you received
- • Screenshots (if helpful)
Common Support Categories
Account Help
Login, profile, and access issues
Marketplace Help
eBay sync, listing setup, and publish failures
Billing Help
Plans, payments, and renewal questions
Scan & AI Help
Scan quality, confidence, and pricing interpretation
Data Deletion Requests
To request deletion of your FlipSignal data, email us with the subject line "Data Deletion Request" and include your registered email address.
Learn more about data deletionFlipSignal provides resale intelligence and workflow tools only. Estimates, pricing, demand, ROI, and marketplace outcomes are not guaranteed.